{"id":130,"date":"2020-07-03T07:10:10","date_gmt":"2020-07-03T07:10:10","guid":{"rendered":"http:\/\/192.168.21.185\/sbfpfund\/?page_id=130"},"modified":"2020-10-16T06:59:12","modified_gmt":"2020-10-16T06:59:12","slug":"customer-charter","status":"publish","type":"page","link":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/?page_id=130","title":{"rendered":"Customer Charter"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"wp-block-heading\">Customer Charter<\/h2>\n<p>&nbsp;<\/p>\n\n<p>Our customers are pensioners and associates.\u00a0 We are committed to provide assistance and to meet their satisfaction.<\/p>\n\nOur Aim is to:-\n\n<ol class=\"wp-block-list\">\n<li>Welcome customers at the reception desk.<\/li>\n<li>Provide with necessary information to members online.<\/li>\n<li>Provide assistance to members at the counter.<\/li>\n<li>Processing benefits promptly and accurately.<\/li>\n<li>Keep strict confidentiality of the information disclosed.<\/li>\n<li>Provide a Quality and Timely service.<\/li>\n<li>Attend to Queries promptly.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n\n\nWe kindly request members to:-\n\n<ol class=\"wp-block-list\">\n<li>Collaborate with us.<\/li>\n<li>Send your registration form the earliest possible.<\/li>\n<li>Keep us informed of any change in your name, address, telephone number and bank account.<\/li>\n<li>Keep us informed of the date of your marriage or remarriage and date of birth of your children.<\/li>\n<li>Submit Life and Educational Certificates required in time.<\/li>\n<li>Submit Civil Status documents and Affidavits in time.<\/li>\n<li>Inform us any inconsistencies in providing our service to enable us taking appropriate action.<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Customer Charter &nbsp; Our customers are pensioners and associates.\u00a0 We are committed to provide assistance and to meet their satisfaction. Our Aim is to:- Welcome customers at the reception desk. Provide with necessary information to members online. Provide assistance to members at the counter. Processing benefits promptly and accurately. Keep strict confidentiality of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=130"}],"version-history":[{"count":6,"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=\/wp\/v2\/pages\/130\/revisions"}],"predecessor-version":[{"id":618,"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=\/wp\/v2\/pages\/130\/revisions\/618"}],"wp:attachment":[{"href":"https:\/\/statutorybodiesfpf.govmu.org\/statutorybodiesfpf\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}